Got An Idea? What Do You Do With it?

Got An Idea?  What Do You Do With it?So . . . you’ve got an idea – fantastic!

Maybe or maybe not . . . it depends.

The Gift of Great Ideas

Ideas have given us the wheel, steam engines, televisions, telephones and trips to space – you’d think that having an idea is terrific!

And we do applaud the great inventors of the world, and we shower great praise on some people who have come up with some people in our “entourage” too!

The Danger of Having a Great Idea

However, be careful . . . not everyone may like it when you present a great idea – that’s right – they won’t.  As surprising as that might seem, many, many people have experienced the wrath of those who feel “threatened” by a new and better idea in their workplaces or your homes.  Danger!  Danger!  Danger!

If someone feels threatened by your fabulous creative mind, at the least, they’ll laugh at you or try to discredit you and your idea right there and then.   Remember what happened when it was suggested the earth was round instead of flat?

The more dangerous are the “subversives” – those people who seem to welcome your new idea but who plot and scheme to make your life miserable or get rid of you.

Why?  Because they somehow interpret the presentation of your great idea as a personal attack on them and see it as something which makes them look bad.  Looking bad for some people is worse than death itself!  Their insecurities simply cannot afford to applaud the gifts of others.

One of the greatest landmine locales exists in the workplace where you never really know who is for or against you. People smile, go for a drink after work and are even pleasant to all around them.  But which ones are wearing the “smiling mask” and which ones have a “genuine smile” – you can’t tell.  The phony mask people expect others to support them and compliment them but when the praise and adulation goes to someone else, they are incensed – quietly and lethally!  They will do all they can to sabotage your work and your status in the organization – slowly but surely.

What To Do?

So what do you do with your great ideas?  Keep them to yourself until you have made a thorough assessment of who is who in your workplace, how they react to others introducing ideas, and who can receive ideas well with the power to act upon them.  It’s not always obvious.  In other words, you really, really have to get to know people you work with very, very well = what lurks in their hearts and souls!

Yes, it seems odd, doesn’t it?  A lot of management books talk about how ideas are critical to business and how ideas power the enterprise.  In real life, however, it’s much different.  And you’d think that the non-profit or government would be the safest place of all to present great ideas – you’d be dead wrong!  There is no safe place.

Your Alternatives

a)  Observe and learn all you can about the “players” in your company.  Slowly, develop relationships with people whom you have identified as possible supporters with the power to move forward with ideas.  Carefully craft a plan on how you will introduce your ideas and how you will benefit from them.

a)  Research and connect with people in other companies until you find an environment which is open to ideas and the development of those ideas.  Once you find such an enterprise, secure a job.  However, you’ll have to do the same – learn the politics of the workplace.

c)  Take your ideas, write them down and develop them on your own while you are still employed.  Today, there are many outlets for doing precisely that on the internet.  You’ll benefit personally from all your “intellectual property” and offend no one because no one needs to know.  Imagine an idea of yours creating a second income for you or possibly setting you on a better financial footing!

You don’t believe me?  Take a look at the info commercials or go to your county fair in the marketplace section where people are selling incredible new products outside the mainstream.  You won’t find the big corporations there but you’ll find innovation.

At our fair this year, I saw something quite common and yet someone “packaged” it differently — a one-person operation displaying the ingenuity of a single idea.  There he was standing in his booth and his product was flying off his stand.  What was it?  A bird house – that’s right a bird house.  He had pre-cut the pieces to making 3 styles of birdhouses.  People selected the style they wanted and inside the plain plastic bag were the pieces, the instructions, the hanger and the nails.  All people needed was something to pound the nails in – and . . . voila! a birdhouse for their backyard or local park – ready to go!  They were made of cedar wood which would withstand all weather conditions and the birdhouses could even be painted.  A simple idea.  Imagine presenting that to a big corporation.  This man made a lot of money – he was at his stand for 2 weeks with masses of people passing by and buying.

What could you do with your idea?  Write an ebook?  Create a product?  Create a workshop?

Yes, there is danger in expressing ideas and there can also be vast rewards if you are protective and cautious about protecting your ideas and possibly turning them into a money-making enterprise outside the workplace.

What will you do with your idea?

Lorraine Arams

http://www.wizetime.com


Best Way to Increase Productivity – Play!

Best Way to Increase Productivity   Play!The best way to increase productivity is play – there is no doubt in my mind whatsoever!

The definition of “professional” often is interpreted to mean – deadpan, serious, somber, lifeless, stoic, static, “dressed to the hilt” and should there be a show of emotion in any way, then wow, that’s a real “unprofessional” way to behave. If there is ever the mention of  words such as “fun”, “laughter”, “play” – oh, my – you’d think it was criminal to utter such words.  

Bunk!!! It’s all bunk! And it leads to a lack of productivity.  People become so concerned with being “professional”, they are always looking over their shoulder to gauge the reaction of those around them.

People are not robots, they are people – first and foremost – though you’d never know it in some cases by the way they are treated! All people in a job need to feel feelings other than numb and they need to be able to express those feelings without the fear of being sacked every time they say something “the boss doesn’t like”.

How this obssession with so-called “professional” comes about is through the insecurities of the leadership. These so-called leaders are so insecure in their leadership abilit,  they think they must “control” everything and everyone.   I’m not talking about their degrees here – MBA, PHD or whatever other letters they file behind their names

I’m talking about leadership. A person who is a leader knows full well that you cannot control anything or anyone but you can manage people and the work environment – big difference in attitude!

If a leader is secure in their leadership role, they create an atmosphere where people thrive.   In fact, a real leader encourages opposite points of view, expressions of emotion (with respect for all), opinions (constructive) and sharing.  Such a leader encourages laughter, fun, play, good solid debate, recognition of wonderful events in people’s lives such as their birthday, an anniversary, the birth of a baby. They also understand that humans do not have the same disposition every single day, day after day.  Things happen in people’s lives and sometimes there are outbursts or tears or sadness.  It’s a time for a leader to understand not reprimand.

Scrooge – remember Scrooge – well, he’s alive and well in many businesses nowadays – the worse side of Scroogethe one we see at the beginning of the movie.

Remember when the spirit takes Scrooge to see a former employer’s place of employment and the joy and happiness Scrooge felt reminiscing about his first job. The boss was always happy and encouraged happiness in the workplace. Was that “unprofessional”? And the critics would say, “Yes, but look what happened in the end”. What happened in the end was unscrupulous business practices by certain individuals – don’t mistake that with success in the workplace on a human level – the businessman was highly successful with lots of employees before being ravaged by the “vultures”.

Think about the end of Scrooge’s story and how happy we all feel with how he treats Bob Crachet with dignity and a smile (oh, yes, and the raise). Think how good that makes everyone feel! That’s why we watch that movie year after year and it remains a classic – Scrooge continued to be a successful businessman after his transformation and yet gained the most important thing of all – admiration and connection with humanity! A soul!

The definition of success in business should include both components – making profits and having a soul! The reduction in stress levels and waste of time would be enormous!

There is much to be learned from Scrooge.

I can tell you from experience, that increasing productivity in the workplace means to engage and engage means getting rid of words in the work environment such as “professional”, “unprofessional”, “insubordination”, “obey”, “do as I say”, “I’m the boss here and I give the orders”, “I’m the manager and I know everything there is to know about this place”, “Don’t raise your voice at me. I’m the boss”, “Who are you to give suggestions” and….. so on.

Instead, add in words such as:

  • “Thank you. That’s a great suggestion”. Let’s talk about it”
  • “We have a different point of view. Let’s debate the pros and cons of each one.”
  • “Thank you”
  •  ”We each have a job to do and we’re all in it together – if we succeed working together, we get to keep our jobs.”
  • “It’s okay to get passionate about your point of view – I get it – I understand we raise our voices when we get excited; it’s okay”
  • “Let’s respect and honor each other as human beings first”
  •  ”Let’s work together”,
  •  ”Congratulations on your new baby – got you a little something and we’ll celebrate this afternoon”,
  • “Happy Birthday – some flowers for you, a card signed by everyone and we’ll have cake with coffee break”,
  • “I may be the boss but it’s only a job description just like yours. Let’s talk and solve these problems together”.

Wouldn’t the workplace be a different place and maybe the 80% of people who do not feel passionate about their jobs would gain pride and joy in their work and workplace. Imagine, spending 8 or more hours every day, 5 days a week, year after year after year – not being passionate about where you are and what you do!   Can you imagine if everyone would show up ready to play at making the business a success!  How would that change the way people see their role?  After all, that’s what business is – a game – try this strategy and that strategy and yet another – to win!

People are more productive when they feel appreciated, listened to, involved and they are afforded the dignity of their being.  And, as humans, productivity goes up when people are happy, when they know they are supported and they feel joy – when they can play!  Play in the workplace is multi-dimensional – as a leader, do you have enough savvy to pull it off?

Lorraine Arams, Operations Consultant
Achieve your goals with a new twist on goal setting
at
http://www.wizetime.com
 

How Can You Save Time In Conflict Resolution?

How Can You Save Time In Conflict Resolution?How can you save time when dealing with conflict resolution? 

By addressing any hint of conflict immediately.  Right now. 

If you don’t, it will grow.  There is no doubt whatsoever about it! 

Conflict doesn’t go away – it just festers!  It may seem like the waters are calm, but in actual fact, the undercurrents are destructive.  And it doesn’t matter whether the conflict is in volunteer organizations you belong to, at work or in your personal relationships.

In Organizations – Recently, I experienced a conflict situation with someone.  She “ambushed” me at a meeting of a volunteer organization because she didn’t like some of the things I had said to her of late.  I was quite steamed of course because I could see how she had used “backroom tactics” to put me on the spot and, of course, disappointed because I thought our relationship was more positive; certainly I didn’t expect this kind of behavior.  She had “prepared” her compatriots for the “attack”.  Well, the attack backfired on her and “her people” didn’t support her.  Did I want a repeat of this behavior on her part?  No, of course not.

She was going away so I sent her an email indicating that I wanted a telephone conversation to clear the air upon her return.  I told her what I was upset about.  Her response?  To send my emails, without my permission, to everyone in the group which, of course, is not good for the group dynamics.   This is the kind of person is highly destructive no matter where she operates.  Her style is “my way or the highway” and, if you don’t agree with her, she’ll “get you”.  How?  Through the ”gang up” method -  the schoolyard bully syndrome.  Will this conflict ever be resolved?  I don’t know. 

This is an example where I have a choice - is resolving this conflict worth it?    

At Work - Often, people don’t have a choice – they have to go to the office every day of the week and face someone which whom they are having a conflict.  In the office, as a manager, I learned through experience that it was my job to deal with conflict – any conflict – whether it was between employee in my department, between an employee and myself, or between a peer and myself or even conflict between my boss and I.  Most managers don’t want to deal with conflict and do everything in their power to avoid addressing it. 

If a manager sees or experiences conflict, then deal with it immediately – now – don’t wait one more second.  Set up a meeting and get through it.  Is it  stressful?  Absolutely!  That’s why most people avoid dealing with conflict because it is so emotional and so stressful that avoidance seems to be the answer.  Notice I said, “seems to be the answer”.  Avoidance is never, ever the answer in the workplace.

A secretary at one time kept referring to the Bible in the workplace constantly.  There were others on staff who were either non-believers or believed in another religion.  It irritated a lot of people but no one, not even my boss, wanted to deal with it because of the sensitivities surrounding one’s beliefs.  I dealt with it – the whole was more important than the one – she simply hadn’t realized the effect her references to the Bible were having on others.  If I hadn’t intervened, the irritations would have grown into a whole host of negative emotions and affected everyone’s work

Will you always succeed?  No.  But you will have begun the process.  There are some people who will never, ever want to participate in addressing the situation and resolving the conflict –

  • they love to live in conflict – it makes them feel alive – if conflict doesn’t exist, they’ll likely create it
  • or they’re right – at all costs and see everyone and everything else as wrong – they don’t want to generate a positive atmosphere and are unwilling often to an exchange of possible solutions; only when their jobs are at risk will they even “budge” and sometimes not even then
  • or it doesn’t fit with how they operate – as a bully or a “backroom tactician”!  It’s their way or the highway is their attitude – there is no middle ground.  If  a person doesn’t go along with everything they say and do, they’ll do everything in their power to gather support against the person and make life very uncomfortable.  These are the people you take on or leave – they can be defeated but it takes time and energy – they don’t like to be asked questions

These are the very people you must distance yourself from.  And when they are in the office, they are the type of people who should be encouraged to leave or, in the worse case scenario, start the process of dismissing them. 

You’ll find, however, that most people do want to resolve the conflict – they want to air their “side of the story” and they want a solution – most people want to live in as much harmony as possible.  Sometimes, when they see the other side, they are surprised and offer their apologies.  Sometimes, they still don’t agree but at least it’s out in the open and they know, on that point, they will never see eye to eye – and that’s okay.  Sometimes, they all of a sudden “hear each other” and discover that they were saying the same thing in different ways.  And, sometimes, it was just plain silly and they both admit it – laughing about how stupid it was to get into conflict in the first place!

It’s the same in your personal life.  My partner is a master at approaching conflict.  His approach is gentle but effective and it’s all about timing.  He’s not afraid of my emotions; he’s interested in getting rid of the problem.  It’s addressed.  Life moves on.

Will you be good at conflict resolution in all parts of your life?  Likely not.  No one is.  Where one person is master at conflict resolution at work, they fall short at home.  But it is a learned skill and, with time and conscious effort, it can be improved.

How can you save time dealing with conflict?  By dealing with it - NOW – that’s how.  There is no other way unless you are willing to accept constant tension in your environment, an increase in game playing and the inevitable escalation of conflict one way or another.  In the long run, unresolved conflict will cost you a lot more time than dealing with it immediately.

Lorraine Arams
http://www.wizetime.com

 

CBS February 7 “Undercover Boss” – A Must See!

CBS February 7 Undercover Boss   A Must See! Tweet This Post

Are Managers Hard of Hearing?

Are Managers Hard of Hearing?DO – stop talking about it! Just get the job done!

How many times does Tom Peters have to say it? 

Are managers hard of hearing?

[youtube]http://www.youtube.com/watch?v=0UyvJgOCS1w[/youtube]

I was amazed to see a video on YouTube with Tom Peters still preaching the same message, ‘Don’t talk about it – do it’.  And here we are decades later after Tom Peters first started delivering that message still on the same track of the same record!  What is it about managers who have learned that meetings are the be all and end all?  How is that efficient?  How is it cost effective?  Where are the economics?

In the health industry, it was meetings from morning til night.  I was drained.  I had never ever been in an environment with so many meetings to accomplish so little.  And yet people continued to meet day after day, week after week.  What a waste of valuable time and what a waste of the taxpayers’ money!   Yes, of course it is necessary to have some meetings but meetings on purpose for information, to address a problem, to find a solution or whatever but . . . there is no necessity to be in meetings day in and day out.  When does the managing part of the management job get done?  Yes, I know, that’s the hard part!

Imagine how much it costs to have a boardroom full of managers sitting around meeting and accomplishing nothing except scheduling more meetings – the cost is astronomical!  It was a habit in the health industry as it was in government and big corporations  - nothing more.  They truly believed that’s “how business is conducted”!  Of course, there’s a status symbol attached to it too – if you’re in meetings all day, you must be important!  Not.   

Let’s simplify this notion: 

Imagine if a farmer said to his/her family, “It’s time to plant the seeds but let’s talk about it first”.  Because of the numerous meetings, the seeds are planted late or not at all.  Where do you think we would get our food from?  Absurd to think about it, isn’t it because we expect the farmer to know his/her business, get the crop planted on time for maturity during the growing season.  Yet, we accept the notion of late planting or not planting at all in boardrooms – odd, isn’t it?

You don’t have to believe me – there’s a guru who knows the subject much better than I could ever.  I believed in what Tom Peters had to say when I first read his books.   I believe that, today, more than ever, his message must sink in especially in North America where we have seen a lot of shenanigans at the top but little in the way of productivity – a few getting extremely wealthy while thousands are losing their jobs!   Could you expect anything else when people are meeting just to meet – eventually, like little kids in an unsupervised classroom, they’ll eventually get into trouble out of sheer boredom – much more exciting to plot than to actually do work! 

Go, Tom Peters, go!  One day the message will get through . . . . we hope!

“GIVE YOUR RESOURCES TO YOUR OPPORTUNITIES” QUOTE FROM PETER DRUCKER

Peter Drucker, a genius on matters of management, said:  “Give your resources to your opportunities”.  If only people did this, can you imagine how much time and energy could be saved and put towards high productivity and self-advancement instead?

And, if bosses instead of criticizing would be looking for the best in you, wouldn’t life on the job be stimulating and motivating?

So why doesn’t it happen?

At an early age, we are told are the things we shouldn’t do and throughout life, others are quick to point out what’s wrong with us rather than what’s great about us!  Not true, you say.  Well, that’s not my experience – every time I compliment someone about something great they did (doesn’t have to be fireworks type of great) or on some positive personal trait, they are shocked – grateful – but almost suspicious of someone complimenting them.  They wait for me to ask them for something!

In the workplace, the “bosses” are taught they rule – others obey!  How positive is that?  With an attitude like that, the boss is immediately behind the eight ball.  Of course, the boss in this case will be looking for all that is wrong instead of all that is right.

Would it be a better strategy and save a lot of time if the boss instead was looking for each person’s most positive attributes and enhance the enterprise’s fortunes by maximizing the best talent?  Can you imagine how energizing it would be if you were allowed to show all of you that is extraordinary? 

“I’m the boss” is possibly the most toxic attitude in the workplace.  It’s foundation is at the root of all that is negativity about working at a job – it encourages politics, gossip, and everything else which the worst of the human condition.

Imagine a workplace where your boss sees only your best sides, talents and abilities!  Wouldn’t that be something!  And not only does the boss see it, the boss let’s you use them in the master plan!  How motivated would you be – would you be waking up, raring to go to work instead of experiencing the “Monday blues” 5 days a week!

You betcha!  And not only would you be benefitting, so would your workplace.  Can you imagine if everyone brought their best to work and the focus was on the positive instead of politics and criticism, how the entire atmostphere of the workplace would change?  From a place looking for “comformity” to a dynamic, exciting place where everyone is accepted and appreciated for all they are and do!

So why don’t we do it?  I think it’s because we are so “ingrained” – all of us –  in looking for the bad in ourselves and others.  It starts small – “no” when we’re little to “it’s not done that way” as we grow up.

We waste so much time on the negativity – looking for the bad.

How can you be different?  Adopt Peter Drucker’s philosophy – concentrate on using the best parts of you in your life and on enhancing those best parts!  Novel idea, huh?  Especially since we’re always trying to “fix ourselves”.

Stop fixing!  Start building!  Try it – you might like it!

LOVE WHAT YOU DO OR YOUR WASTING TIME AND TALENT!

So often in the workplace, people go through the motions.  They arrive at exactly the same time every day, take a break exactly as the same every morning and every afternoon and they take their lunch hour exactly at the same time each and every day – they never miss a one! 

It’s quite exacting to live that way!  How is their work?  Likely exactly the same day in and day out.  My question is, “Where is the human element in this?”  Wouldn’t a company be better off just programming a computer to do the work which is exactly the same every day, all day, day in and day out and save on the salary, benefits and pension?

For me, it points to something different – a lack of soul!  What a disservice to the human soul and psyche to create such jobs in the first place.  No human is void of ideas, of passion, of feelings and of uniqueness so why do companies insist on putting people in these boxes?  Then the companies come out with a totally contradictory messages – we want your input or we are a team or we value our employees – really?  interesting isn’t it?  How can someone put in air tight box breathe?

Rely on yourself, not management in companies, government agencies, non-profits, etc. to create work you love to do.  If you like what you are doing, your life won’t need the robotic cadence to it and, every day, no matter what it is you do, you know you’ll be contributing wholeheartedly in the special way that only you can.  Make every day a good day and though Fridays may still be sweet, any day will be just fine.

It’s your time – how you use it is up to you and how you do and feel about your work is yours to create for your own enjoyment – feel joy all day long – you’ll see that life will be quite different.  You’ll be working in such a way that you are using your time well and your talent to do whatever it is you have agreed with the employer to do in exchange for money.    Whether you are miserable or happy, you still are putting in your hours – it’s your choice!

THE BIGGEST SILENT KILLER OF BUSINESS!

There is an pandemic out there and it has nothing to do with a virus. It kills more profit, more businesses than I would imagine any one other thing could ever do.  Are there stats?  No – unfortunately not but most people who have worked in these companies will tell you the same thing – the left hand didn’t know what the right hand was doing!  

So I have no real, tangible, measurable proof.  However, you can test it for yourself.

Ask most managers to describe precisely what each person on their team is doing and how each job interlaces with everyone else’s work on the team and within the company.  Most managers and executives will not be able to tell you.  Why?  Because they just don’t know. Why?  Because they are concentrating on meetings, measurables, reports, marketing – all the things which are easy to put on paper – gathering information as they did in university to create a paper.

The most important thing is ignored – their operations, their structure and worst of all . . . . their people.  They have no understanding of their operations and their systems.  They just don’t know.

Any small business must start out on the right foot in creating their business and that means understanding the basics.  Understanding how much time they really have.  Understanding who they are.  Understanding how little they understand about putting together an efficient and effective small business so they spend the majority of their time making money.  It’s so intricate the dance of the small business person, but, like a symphony orchestra all the pieces must be there, interlocked in sync and working for them rather than against them.

Most small business people simply don’t know how in the same way that most managers don’t know how because the concentration is elsewhere.

I can tell from experience having worked with a multi-billionaire and multi-millionaire business people, if you don’t understand what you do, what your people do and how your organization is structured, you will never make as much profit as you would like and you’ll be chasing your tail most of the time.  You won’t understand why you have so many people working for you but you are still doing a lot of the work yourself.  You won’t understand how your sales are through the roof but you’re not making the right profit.  You won’t understand how to restructure in a down cycle.  You won’t understand what is happening day to day which is killing your business.

Think about it – very seriously before it’s way too late.