People seem to have trouble differentiating between when to be diplomatic & tactful and when to be clear.
Clarity saves everyone time and energy.
Received a message while I was doing some work online in eBay and I have no idea what the message said because it was as clear as mud. They wouldn’t allow me to list an item – why I don’t know – it was perfectly legal and within the guidelines. They allowed me to save it so I can list it later. ‘
The message was trying to be diplomatic about something but it behooves me to know why. This was a time for clarity. Something such as: ” We are stopping this listing from going through because there are too many listings in that category” would have given me the reason and then I could either contact them to talk about it or not. I still have no idea why they stopped that listing and yet allowed me to continue putting up more, actually, several more listings.
What was I trying to list? A glass bird paperweight –